Overview
Info
SOC 2 (System and Organization Controls 2) is a reporting framework developed by the AICPA (American Institute of Certified Public Accountants) to evaluate how service organizations manage and secure customer data.
SOC 2 is particularly relevant for SaaS providers, cloud service vendors, and technology firms that store or process data on behalf of clients.
Purpose
- Build trust by demonstrating strong internal controls around data protection
- Support regulatory and contractual compliance
- Provide independent third-party assurance to clients and stakeholders
Trust Services Criteria (TSC)
Note
Organizations are audited against one or more of these criteria, with Security being required in all SOC 2 reports.
- Security – Protection against unauthorized access (required)
- Availability – System uptime and reliability
- Processing Integrity – Accurate and timely processing of data
- Confidentiality – Restriction of access to sensitive information
- Privacy – Collection, use, retention, and disposal of personal information
Report Types
- SOC 2 Type I: Evaluates the design of controls at a specific point in time
- SOC 2 Type II: Evaluates the operating effectiveness of those controls over a period (typically 3–12 months)
Applicability
- Used by SaaS companies, B2B vendors, cloud service providers, and any org handling customer or partner data
- Often requested during vendor due diligence or contract negotiations
Key Characteristics
- Not a prescriptive checklist — organizations design controls suited to their environment
- Audits are performed by licensed CPA firms or AICPA-authorized assessors
- Report cannot be shared publicly (unlike SOC 3), but summaries may be provided under NDA
Summary
Tip
SOC 2 is less about technology and more about proving that your security, availability, and privacy controls are both in place and working.
- Strong fit for modern, cloud-native environments
- Helps build client confidence and support compliance requirements
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